| Solutions > PointInsight > Knowledge Management |
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| Knowledge Management Enablers |
| - Issue Classification |
| - Extensive Search Parameters |
| - Keyword Search |
| - Ad-Hoc Queries & Reports |
| - Project Library’s |
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| The PointInsight database, over time, becomes the repository of organizational knowledge that proves invaluable for management and decision making. |
| PointInsight provides the ability to determine not only what the resolutions were to similar issues previously addressed, but also how those resolutions were developed. These evolving decisions are recorded and made available throughout the organization. |
| So the experience and expertise developed is available to the organization, even when the experts are not available. |
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