Best Help Desk & Issue Tracking System Software - PointInsight
Web Project Management
PointInsight® Application System Requirements
The following are the system requirements for the PointInsight® Application:

Browsers supported:
 Microsoft Internet Explorer 6+
 Mozilla Firefox 2+
Google Chrome 2+
Operating Systems supported
 Microsoft Windows 2003
 Microsoft Windows NT/2000
 Microsoft Windows XP2
 Enterprise Linux 4.x
 Sun Solaris 8/9
 Java VM with JDK 1.4 support or better
 Java and JavaScript must be enabled by the user
Minimum Server Hardware requirements
 Min Intel Pentium class processor (233 MHz or faster)
 Depending upon the scalability(i.e. number of PointInsight® Application users) min memory (RAM)     should be consider:
  For 200 or less Application Users - 256MB RAM to 512MB RAM
For 200 to 500 Application Users - 512MB RAM to 1GB RAM
For more than 500 Application Users - 1GB RAM; its proportionally scalable
 Min Hard disk space 2GB (Varies depending on attachments and its size)
Application Servers / Web Servers supported
 Any dynamic web application server, such as Microsoft IIS, Apache; J2EE-based servers including     Apache-Tomcat, BEA WebLogic, JBoss, Glassfish etc. on all popular Operating Systems.
 Depending upon the scalability (i.e. number of PointInsight® Application users) J2EE-based servers     can be consider:
  For 200 or less Application Users - Tomcat (Shareware/Freeware)
For more than 200 Application Users - BEA WebLogic / IBM Websphere / Glassfish / Red Hat JBoss Application Server
Databases Supported
 MS SQL 2000
 MS SQL 2005
 Oracle 8i
 Oracle 9i
 Oracle 10g

  Issue Management Solutions
  Customer Relationship Management Software
  Help Desk Management Software
  Technical Support
  Incident Management
  Ticket Management
  Project Management
  Task Management
  Online IT Services
  Service Desk Management
  Process Management
  Defect Tracking Software
  Product Support
PointInsight Features
Case Study - PointInsight
Blog Section
Blog Section
Online Help Desk Support Programs And Softwares For Business World

Most organizations today are categorized into different departments taking care of varying demands. With new technology needs, there is also an IT department in almost every office to take care of your day-to-day IT needs. Constant trainings and implementations are a part of daily routine. >>
Online IT Issue Management Solutions

From analysis, development, testing, implementation and finally evaluation, without these stages no technical service would be complete. With development comes another factor that is issue management. Information technology provides solutions to your business needs and may develop structures that solve your problems but may still need further development to become precise. >>
Business process management in a nutshell

Business process management can be defined as the approach towards aligning all business aspects of an organization with client interface. It aims at increasing efficiency and effectiveness of a business operation through constant innovations, project management skills and integration of technology with the process. >>
Web Based Issue Management Software Solution

Increasing trend of offshore development and outsourcing work induces project managers to synchronize the multiple time zones. Web based project management solution is used to view the developments on the assignments of web based team. Clients are demanding high transparency and more visibility in the progress of their projects. >>
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