Web Based Issue Tracking System Software - PointInsight
Web Project Management

Web Based Issue Tracking software

Gone are the days when problems made you anxious about the success of a project. That’s only if you have come across a web-based issue tracking software synced with features of project management as well. Indeed technology has evolved to such an extent that now the technocrats at PointInsight are at the forefront of creating an issue management solution spans across cross-functional departments. Organizations that have many departments may use several issue tracking methods ranging from phone calls, emails to elaborate databases – all of which are disconnected from each other. For example, a member of the help desk team can access issues raised by a customer in emails but can not lookup the resolution as it entered in to an issue log by another team member. PointInsight offers key functionalities that connects teams throughout any organization, with real-time data and alert notifications. The PointInsight issue tracking system aids the team members to manage both planned and unplanned activities along with their risks.

Unlike majority of the issue management solutions in the market, PointInsight provides opportunity for interactive issue tracking and proactive project planning from a customizable dashboard portal. PointInsight offers a comprehensive approach, addressing and tracking issues through all the phases of the issue lifecycle. Moreover, PointInsight is versatile and can be configured to tackle problems in a variety of areas, for example claim reports, customer support, help desk and IT change management. Simply put, you can look forward to a complete, affordable and configurable management tool with all the bells and whistles.

  Web Based Issue Tracking Solutions
  Customer Support Management Software
  elp Desk Management Software
  Technical Support Software
  Incident Management
  Ticket Management
  Project Management
  Task Management
  IT Software Development Services
  Service Desk Management System
  Process Management
  Defect Tracking System
PointInsight Features
PointInsight Case Studies
Blog Section
Blogs PointInsight
Online Help Desk Support Programs And Softwares For Business World

Most organizations today are categorized into different departments taking care of varying demands. With new technology needs, there is also an IT department in almost every office to take care of your day-to-day IT needs. Constant trainings and implementations are a part of daily routine. >>
Online IT Issue Management Solutions

From analysis, development, testing, implementation and finally evaluation, without these stages no technical service would be complete. With development comes another factor that is issue management. Information technology provides solutions to your business needs and may develop structures that solve your problems but may still need further development to become precise. >>
Business process management in a nutshell

Business process management can be defined as the approach towards aligning all business aspects of an organization with client interface. It aims at increasing efficiency and effectiveness of a business operation through constant innovations, project management skills and integration of technology with the process. >>
Web Based Issue Management Software Solution

Increasing trend of offshore development and outsourcing work induces project managers to synchronize the multiple time zones. Web based project management solution is used to view the developments on the assignments of web based team. Clients are demanding high transparency and more visibility in the progress of their projects. >>
Read About PointInsight Blogs
PointInsight -Partners
Copyright © 2009 LinkEdge Technologies, Inc. | PointInsight® Patent Pending | All Rights Reserved